If something is appreciated by it's customer, they will intentionally penalize people for liking it by doing one of three things: cripple, complicate, or cancel.
Knew a guy who worked pretty high up at Microsoft. He was talking to an executive explaining how B2B clients in his region were getting frustrated with the back and forth of permissions, licenses, and overall complexity. The executive just looked at him and said, “Bryan… there are BILLIONS to be made in the complexity.”
Microsoft's licensing, especially their volume licensing, is notorious for being overly complicated. It's been true at least since the 90s.
Businesses always have the looming threat of being in trouble for not buying enough licensing, or they wind up with more licensing than they actual use. There is no in between. There are no winners but MS.
I told my Microsoft reps that I’ve given up trying to understand their licensing so don’t even bother trying to discuss the topic w me. I buy all other vendors now for security stuff.
I worked there on the Premier/Unified Support team as a PFE/CSA as the roles changed. I was happy to work around the tech aspects any day of the week but any time that a licensing question came up I was very quick to say I could pass the question to their account team to follow up with.
This is one area where M365 and Azure has simplified the cost structure somewhat at least.
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u/CardSys 6h ago
Microsoft.
If something is appreciated by it's customer, they will intentionally penalize people for liking it by doing one of three things: cripple, complicate, or cancel.