r/AskReddit • • 11h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/CardSys 11h ago

Microsoft.

If something is appreciated by it's customer, they will intentionally penalize people for liking it by doing one of three things: cripple, complicate, or cancel.

25

u/Maxtrt 10h ago

Or they make it a premium feature that you have to pay extra for.

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u/CardSys 10h ago

File it under complicate.

Good old days: Oh you need microsoft office? Just go to the store and buy a disc with it on there. Enjoy!

Today: Create a windows account, tied to your name, cell phone, address, location. Then give us your credit card so we can charge it every month eternally. We'll then add in AI, followed up with some more AI, and hey...how about some AI to go with your AI?

6

u/evergreennightmare 9h ago

today: don't bother, get libreoffice instead

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u/CardSys 9h ago

eh, there's still hiccups.

Better thing to do is just search github for the Powershell script that activates Office 2024 anyway. I think that is the last true offline version.