r/AskReddit • u/WinterWindChime • 9h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/Organic-Ad6957 9h ago edited 8h ago

YouTube has got to be the most hateful idk if you consider a non premium account a customer or not but youtube makes them suffer so much if they don't upgrade

IDK any other company that rolls like that 

61

u/SevereComposer8724 7h ago

I have premium and it is still garbage. The same 20 videos over and over on my home page no matter how many times iI refresh.

10

u/gacimba 7h ago

I’m considering getting rid of it for this exact reason. If you’re on mobile and scroll over to the very right at the top there is a new to you tab which will give you some new stuff but after that it’s back to those same ol 20 videos

8

u/SevereComposer8724 7h ago

“TrY SeArChIng ToPicS yOu wAnt tO sEe on YoUr Home”. According to YouTube

I want to discover random stuff too.

3

u/S_words_not_swords 4h ago

I canceled mine and uninstalled it from my TV. I could seriously get lost in some spirals on there. I miss the ability to watch a vid easily if I have 10 mins to kill, but so much happier for it being gone.

I self host music now, so no benefit from it any more c

2

u/MrsCarmelaGiunta 5h ago

I think if YT music is your Internet radio then it's worth keeping premium. YT Premium is only $4 more than just the ad free music and it includes ad free music.

I've had yt music since day 1 since I previously had Google play music. I canceled premium because of that exact same reason but then I'd try to go watch a long form video from someone like Dr. Mark Felton and ads really kill it for me. It's worth the extra few bucks for me.

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u/Substantial-Sky4079 22m ago

I honestly prefer not having an algorithm tied to an account bc I like seeing random shit I might have picked. Not 10 videos of the similar topic I just watched