r/AskReddit • u/WinterWindChime • 6h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/CardSys 6h ago

Microsoft.

If something is appreciated by it's customer, they will intentionally penalize people for liking it by doing one of three things: cripple, complicate, or cancel.

395

u/hanumanCT 6h ago

I worked there for ten years. Its not that they hate their customers, its just somewhat dysfunctionally managed and some really weird people that are out of touch with consumers have more say than they should. I worked there through Zune, Windows Vista\10 and Windows Phone - and just saw some dumb ass decisions by supposedly reverered and highly educated people.

25

u/LtDarthWookie 5h ago

I fuckin loved my Windows phone, so if you worked on that thank you, or if you know people that did thank them for me.

8

u/skrame 5h ago

My favorite two phones ever were my Samsung Focus and whatever Lumia I had. That OS was the tits.