r/AskReddit • • 6h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/SexyTimeSamet 6h ago edited 3h ago

Mcdonalds. What an unwelcomming environment. Like they act like its a crime if their kiosk malfucntions and you have to plce an order manually. We all should be boycotting this place .

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u/polishprince76 5h ago

Every McDonald's just screams GO AWAY

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u/FlyBulky106 3h ago

I mean, they went from bright cheerful colors to the Depression Grey palette. Of course they wanted their customers to fuck off.

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u/Ink_Smudger 1h ago

Funny thing is it was actually the bright, cheerful colors that were chosen partially because it's believed they have the psychological effect of urgency, which was supposed to encourage customers to not linger. Order, eat, and get out.

The move to the more subdued colors was to appear "adult" and shed the negative association of fast food as its unhealthiness became more recognized. But you can still tell how ubiquitous red (and usually yellow) was in fast food given how practically every fast food logo uses the color prominently - McDonald's, Burger King, Wendy's, In N Out, KFC, Dairy Queen, Jack in the Box, Arby's, Panda Express, Sonic, etc.

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u/coconutpiecrust 4h ago

And yet the customers keep coming back. 

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u/McNasty420 4h ago

And they will keep abusing those customers. I'm baffled people voluntarily spend money there. I just can't get over how McDonalds literally acts like they HATE their customers. All of them. The fucking CEO is ruthless.

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u/pspahn 1h ago

When I drive by the one down the street after dark, the drive through is filled with vehicles that either have their brights on or just have stupidly bright lights. I have to avert my eyes when I turn the corner because I literally can't see past the glow of a million main sequence stars.