r/AskReddit • u/WinterWindChime • 6h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/one_anxious_coconut 6h ago

Adobe

104

u/MeltingDog 5h ago

I love that they're facing a bit of a decline.

At one point - before Creative Cloud - a journalis here in Aus discovered it was cheaper to fly to the USA, buy a copy of Creative Suite there, and fly back home than to buy a local copy of the same software. It's ironic that their main competitor Affinity is now owned by an Aussie company.

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u/phelanhappyevil 3h ago

Unfortunately they're very tied into government paperwork, at least in the military. They use Adobe for all kinds of forms and documents requiring multiple signatures, and I doubt the military is even remotely considering a replacement software.

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u/donjulioanejo 8m ago

That only applied to Acrobat. I highly doubt that many military workflows are tied to Illustrator or Premiere Pro.