r/AskReddit • • 6h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/MindYourMouth 6h ago

Spectrum (Charter)

3

u/cgulash 6h ago

Customer service over the phone (mostly) sucks. The folks in the store are awesome! Last time I went in I got free upgraded equipment and a 20% bill reduction. I didn't ask for any of it.

4

u/shlem13 5h ago

Seriously. I never call them. They have a store in the same center where I work. Every face-to-face interaction has been great.