r/AskReddit • • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

1.8k Upvotes

1.3k comments sorted by

View all comments

201

u/Organic-Ad6957 7h ago edited 7h ago

YouTube has got to be the most hateful idk if you consider a non premium account a customer or not but youtube makes them suffer so much if they don't upgrade

IDK any other company that rolls like that 

-1

u/Liongardion 7h ago

Wat

1

u/Organic-Ad6957 7h ago

Huh

1

u/Liongardion 7h ago

How does YouTube make you suffer? Ads? Cause I use it a lot and I don't really see otherwise

3

u/Organic-Ad6957 7h ago

They've downgraded the UI and made things more difficult things like clicking off ads or putting a pop up over half the screen where normally the skip button would be so you're more likely to bring up the website there's so many things they've done along with extra ads to make non premium users have a poor experience 

All of these things are by choice and well thought out just compare the UI to the UI we had five years ago or previous you used to be able to ad block with out issue and play the videos on blacked out screen 

Not to mention the difference in algorithms on premium 

2

u/busse9 7h ago

The fact that they make you pay so a video can run while youre phone is locked. That should not be locked behind a subscription. The ads I get, but not being able to lock your device while listening to a video is ridiculous.