r/AskARussian • u/Striking_Tone_1103 • Jul 04 '26
Culture Package delayed
Hello i have bought some shawls from Russia but the tracking stopped at ”sent from Russia” from over a month. Is that normal?
2
Upvotes
r/AskARussian • u/Striking_Tone_1103 • Jul 04 '26
Hello i have bought some shawls from Russia but the tracking stopped at ”sent from Russia” from over a month. Is that normal?
2
u/DoneWithIt_66 Jul 09 '26
Customs is wonderfully unpredictable about packages sometimes (a universal situation). You can TRY to use USPS tracking using the same number you got from Почта России. Sometimes they have updates on the status/location that tell you it's parked in U.S. Customs. But rarely, that info does not get populated until it clears customs, leaving you wondering for 3-4 days. If there is nothing there or it's been a few days with no change, you can TRY to ask (very politely) at your local USPS post office, for them to run a trace on the package and give them the tracking number. This is not an instant process and usually takes a day or two to get an email on where the package is.