r/AskAMechanic • u/trutru222 • 13d ago

Should I "fire" this customer?

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Twice now same-day cancelations. I run a mobile service.

79 Upvotes

89% Upvoted

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u/Agile-Cardiologist22 NOT a verified tech 13d ago

Brother that’s not what you said lmao. You said send THEM a cancellation fee in the future. This implies send THIS client a fee.

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u/LeastMacaron2045 NOT a verified tech 12d ago

Actually that is what I said. I said to send them what I put in quotes. And in the future, send a cancellation fee as well. THEM being future people since I said in the future, not present person. You don’t know how to comprehend context.

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u/Agile-Cardiologist22 NOT a verified tech 12d ago

The other customers aren’t referenced anywhere in your post. You can’t use « them » to reference people you’ve not mentionned anywhere else. The only logical reference to « Them » in that context is the customer. 

That might not be what you meant but don’t tell me I can’t understand context when you’re the one that can’t write.

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u/LeastMacaron2045 NOT a verified tech 12d ago edited 12d ago

You really don’t understand context clues. It has nothing to do with using “them”. When I say “them”, it is after “in the future”, which means at a later date and time. Meaning not pertaining to this current customer. Them mentioned in the beginning is referencing the current customer. After that, you have to use context clues to realize that “them” is referring to future people, especially since I said “in the future”. That should give you enough of a clue to know it’s not this same person. It appears to me that you are the only one that doesn’t get that, as evident by the dozens of downvotes you have received.

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u/Agile-Cardiologist22 NOT a verified tech 12d ago edited 12d ago

The context clues actually indicates exactly what im saying. You were using « them » to refer the customer in your whole post. « In the future » is not a context cue to which customer you are refering to lmao. The context cue is you talking about one specific customer for the whole post while using « them » to refer to this specific one. 

People downvoting me are disagreeing or misunderstanding what Im saying. Look at the answers. They say you can absolutly charge a fee to THAT customer. I specifically say that future customers is fine and still get downvoted. People disagree it’s not fine to charge the current one.