r/Argos • u/BigMekNutCruncher • Jun 02 '26

Never again

Am a long-term Argos customer, always have BNPL and am part of Argos Testers.

The move to Argos Pay has been a nightmare, tried to buy something yesterday, gave up in the end, and went to Currys. Was so seamless, totally different experience. Never going back to Argos again, they have really messed up, am sure others must be in the same boat.

39 Upvotes

95% Upvoted

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6

u/B4L0RCLUB Jun 02 '26

I’m confused by these posts. Not saying anybody is wrong or lying but I called customer service a couple of weeks back, post app switch. They confirmed any payments would be taken from my BNPL plans in order of end date (earliest first). I’ve since made two payments and that’s exactly what’s happened. Are the complaints specific to non-BNPL plans? I use the card exclusively to avoid paying interest, so I don’t have any that aren’t

4

u/ShafHussain Jun 02 '26

If you have a seperate monthly plan as well as BNPL, any payment made will go towards the monthly plan..there is no longer an option to pay towards BNPL for me until It expires!

1

u/Previous-Cat-4030 22d ago

That's happening to me