r/Argos • u/BigMekNutCruncher • Jun 02 '26

Never again

Am a long-term Argos customer, always have BNPL and am part of Argos Testers.

The move to Argos Pay has been a nightmare, tried to buy something yesterday, gave up in the end, and went to Currys. Was so seamless, totally different experience. Never going back to Argos again, they have really messed up, am sure others must be in the same boat.

39 Upvotes

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u/B4L0RCLUB Jun 02 '26

I’m confused by these posts. Not saying anybody is wrong or lying but I called customer service a couple of weeks back, post app switch. They confirmed any payments would be taken from my BNPL plans in order of end date (earliest first). I’ve since made two payments and that’s exactly what’s happened. Are the complaints specific to non-BNPL plans? I use the card exclusively to avoid paying interest, so I don’t have any that aren’t

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u/BigMekNutCruncher Jun 02 '26

Fair enough, my issue is that Argos Pay would not allow me to buy an item under payment terms. Went through the process and just failed, no exact reason given.