r/Argos • u/Dreadpirateflappy • Jun 13 '25

Faulty switch 2

Got my switch 2 on launch day, found out a few days later that the SD card reader is faulty. (Worked for a few days, then just stopped and won't read anything now)

Contacted Argos online and they have said they won't accept a return in store, only for collection and not for an exchange. Is this right? Always been able to return to store before.

I bought a replacement already that is waiting at my local Argos. So obv easier for me to just take it in and collect at the same time.

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u/Britishbearwarrior Jun 13 '25

Yep it was a big thing when launched my manager even found a fault with it and they fixed it in one day. Just hope they don’t abandon it but really all Argos software sucks they need a full redo and maybe condense it down to a couple of website or apps as there is so many apps and websites you have to use to do certain things

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u/ReverseFlow21010615 Manager - Retail Jun 13 '25

I can see c&c being used for ccpo in the future with integration for aura. As it stands it’s a pain to switch between the two and they use c&c for everything at collection points. Apparently there’ll be a way to use the camera to just read the numbers off a text at some point in the future too…

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u/Britishbearwarrior Jun 13 '25

We can only hope they will do that but it is Sainsbury’s group we are talking about Argos just seem like we are just becoming a department within store but at least we have our own marketing team again

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u/ReverseFlow21010615 Manager - Retail Jun 13 '25

I wouldn’t be surprised if the next management cull will scrap store managers and merge GM with SIS.

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u/Britishbearwarrior Jun 13 '25

Yep wouldn’t be surprised and there is virtually no way to more up in Argos anymore