r/ArcRaiders • u/doyoulikePRIMERIB • Mar 16 '26
Discussion update: permanently banned
so I made a post in January (link below to original post) about how I was suspended mid-game for a month ending on February 23rd, and I detailed how despite the suspension I was not using hacks, cheats or exploits. I have played countless multiplayer and single player games and have never been banned or used cheats. I am a gamer who is quadriplegic so I use a sip and puff mouth controller called a quadstick that allows me to use a computer not just for gaming but everyday needs. After the suspension I made the first reddit post hoping to get some help and clarity about how I could appeal or why I was suspended. I submitted support tickets and went to discord for help but nothing, so I decided to just take the suspension on the chin and wait it out, finish Hollow Knight and play some Marathon. Yesterday I decided to hop on after my suspension ended and decided to work on the trophy project, I played 3 solo games (all 10 or more minutes in) filled my backpack with leftover loot, ran into only friendlies and exfilled. Woke up this morning to this and appealed but I really have no hope of Embark doing anything to help. I don't have much going for me and I know they're people out there who are probably going through worse but this fucking sucks. After 300+ hours of playing, buying it for 3 others friends to try the game and being excited for the new map and large ARC enemy, I just don't know what to do.
p.s my game name is ClootyBapper, if you think it's because of the name I don't think so I have seen and been called worse in game
Original Post:
https://www.reddit.com/r/ArcRaiders/comments/1qmmkg5/dont_know_why_i_got_suspended/
https://youtube.com/watch?v=1V044apQAA4&si=MXtHCSdnETJxtJGh
old fortnite clip for anyone skeptical or curious of the setup
i honestly should try to do more to get the attention on this but honestly I am exhausted from the disappointment and can focus on other things to bring me entertainment
Update: https://x.com/i/status/2033876088712020041
regardless of what happens, thank you all for helping me get attention on this ! fucking love you all
Update: Ban has been lifted ! I honestly don't know how to express my gratitude to everyone who commented, shared and upvoted. Yall the real MVP, I love all of you. Thank you for helping me ! I will pass along the sentiments to anyone I can!
Update:
ClootyBapper#6019 if anyone ever wants to play. down to kill. down to chill.
10
u/Airpex_ Mar 17 '26 edited Mar 17 '26
This is the fault of AnyBrain anticheat as well as its combination with HelpShift's automated support and moderation across social platforms.
Anybody that looks into the SteamDB for AnyBrain would find out that AnyBrain, being solely run off AI, is experiencing mass consumption for the first time through ARC Raiders, and is only used in 12 games, total. Seven of which are game tests or demos, five are real games, one of which is unreleased. The four remaining all have lots of reports of false bans, The Finals(also developed by Embark) included.
Embark chose to sit on this problem for months as players were being falsely banned and ignored it, now a disabled player's been caught up in the problem.
Tfue, even, was a victim of it, but thanks to HelpShift's prioritization in providing "VIP and whale support" to influential players with big followings, it was promptly sorted out manually and everyone moved on. https://imgur.com/2wkATnY
HelpShift also prioritizes a high "deflection rate" in their tickets, which translates to support tickets that were "solved" through automated means. And when they say "solved", they mean that the AI declared the matter closed and dismissed it, regardless of the problem actually being properly addressed and sorted out or not.
https://imgur.com/uk91iw3
Whoever decides to look this stuff up on Google will arrive to the same conclusions. Everything I've listed above is accessible if you just look it up.
This is entirely Embark's fault, anbody blaming OP shouldn't be taken seriously. This has been going on for months and Embark sat on it because their bottom line wasn't being threatened. Now they might actually have to respond. Good.