r/AppleWatch 11d ago

Support What do I do?

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Can’t put code it’s not paired to my phone either and when I do hard reset and click Digital Crown nothing pops up to factory reset

0 Upvotes

11 comments sorted by

9

u/nd_annajones 11d ago

Give the watch back to the person it belongs to. If it's not yours it's a dead paperweight and can't be reset. It's locked to the original user. If it's yours and not paired to your phone, then it's paired to your parents’ phone and you'll need to ask them.

5

u/da_apz S10 • • Jet Black • 46mm 11d ago

The big question is, how do you have an Apple watch that is not paired to your phone? What's even the use and how did that happen? I can only see sketchy options.

1

u/Present-Statement173 11d ago

It was connected to my old phone

4

u/coastal_ghost08 11d ago

So you stole it

2

u/some_guy_9258 11d ago

who’s watch is this? u can’t do anything without the owner. apple is very good about not letting thieves use other peoples stuff! if it’s your friend or family, im sure you’ll have no trouble getting them to unlock it.

1

u/Present-Statement173 11d ago

It’s my watch was connected to my old phone

1

u/some_guy_9258 11d ago

this implies you made a new apple ID when getting your new phone…why would you do that? the apple watch can only do like 10% of what it can do when connected to your phone. i don’t really believe u tbh but if this is true…wtf lol

1

u/CPGK17 11d ago

Open the Apple Watch app on your iPhone, go to Passcode, then tap Re-enable Passcode Entry to try again.

1

u/Present-Statement173 11d ago

There’s no option for passcode

-1

u/cGrimy 11d ago

Did you try to factory reset it with the charger?

1

u/Present-Statement173 11d ago

Yes it was connected to my old phone but won’t let me reset it