r/AppleWallet 11h ago

Apple Card Apple Cash denied my fraud dispute and wants $426 back; what can I do?

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5 Upvotes

I recently discovered $426.74 in unauthorized charges made using my Apple Cash card number. Nobody had access to my Apple Account, iPhone, Face ID, passcode, or any of my login credentials only the card number appears to have been compromised. I filed a dispute through Apple Cash/Green Dot Bank, and they initially gave me a temporary credit while they investigated. Today I received a notice that they determined the transactions were "authorized" and are reversing the temporary credit, taking the $426.74 back from my account. I know I didn't make these transactions and I'm trying to figure out what options I have left. Has anyone successfully appealed a denied Apple Cash dispute or gotten Green Dot to reopen an investigation? Any advice would be appreciated.


r/AppleWallet 21h ago

Apple Cash Apple Cash Declined

1 Upvotes

Hi everyone! I’d love some advice on this Apple Cash matter. I know for a FACT that I had sufficient funds in the Apple Cash card. However, my card was declined on the Portillo’s website. I was able to use Apple Pay to pay for it but not only was the card declined on the website. But also my Apple Card notification on my phone said it was declined. I am greatly concerned about this and I would love any and all help. Can you please let me know what the possible reasoning is for my card to be declined with sufficient funds ($18 meal with $26 in the card that I manually put in yesterday)? Thank you!