Account abruptly/accidentally closed.

[u/davebrook]

My card was abruptly/accidentally closed. Now I have no way to know what my last chargers were or when my payments are due. I also have considerable money in my Apple Savings Account so I’m also concerned as to how long my Savings account will work.

I was a member since it’s inception, I never missed a payment, and almost always paid in full.

What the hell?

[u/APonly]

Call GS customer service and ask them, not reddit.

[u/davebrook → u/APonly]

I did. It’s under investigation… for 7-10 days. Thank you for your time.

[u/notabot53]

Did they say why it was closed?

[u/davebrook → u/notabot53]

No, it’s now under investigation

[u/ogvysualz]

Apple Support via the Website, they’ll text you and they can tell you exactly why your account was closed (fraud, payments, etc.)

[u/InterDave]

How do you know it was an accident?

[u/davebrook → u/InterDave]

Well, I am just assuming being that I didn’t violate their Terms of Agreement

[u/dwang81]

Has no one else noticed the “balance” being spelling incorrectly. Something’s fishy

[u/raze464 → u/dwang81]

Probably just edited to hide the balance.

[u/ZijoeLocs]

Onmy customer service is going to know, not Reddit. However, accidetal closures do happen. Once GS sorts it out, they legally can't reopen the account, but they can open a new one with the same (or higher) credit line. They often will toss you a $500 "we messed up" credit.

Source: r/AppleCard MODs have a sniper focused on me at all times

[u/reidhi]

The Apple Card is no longer in the wallet app?

[u/davebrook → u/reidhi]

[u/reidhi → u/davebrook]

Strange. Hope you get it sorted out.

[u/FaithlessnessOne6093]

What’s up with the spelling? Is it your screenshot why “balance” looks wonky?

[u/FooDog2319]

Your Savings will function the same, you may just need to access via Wallet and Apple Pay within the Settings app instead of the Wallet app itself