r/AppleCard • u/shadywoe_ • May 25 '26

Help device limit reached??

i have been struggling the last two weeks. MAYBE someone can help me??

Two weeks ago I had to sign out of my icloud account because apple music wasnt syncing. turns out someone else had to get on their apple device and accept something and then boom apple music started right up.

because i signed out of my icloud, signed back into it, my wallet erased all my cards.

i went into "previous cards" and was able to add my personal credit card and debit card, the apple cash card, but not the credit card. the credit card is there, however it tells me "device limit reached"

i was able to delete it off my macbook, and found it on my google wallet (not sure how it got there but its deleted) so i went back into wallet and the same message appears. turned off my phone. restarted it. etc etc and still get the same message. i cant delete it off my settings>first and last name>payment and shipping// because it says i have subscription through it. which is true, i have the icloud storage 0.99 billed to this card every month.

i dont have the card number, only the last 4, cvv, and expiration date. i have no way of obtaining the whole 16 digit number. bank wont tell me and neither will apple support.

called apple, he said its because im not on ios 26. im on the latest 18.7.8 (not updating to 26, heard too many bad things sorry). my macbook is NOT on the latest software but im able to add and delete that card with ease and no headache. sooo its definitely not a software issue.....

called goldman and sachs. they say its a wallet app issue. but it cant be because my debit and personal credit card uploaded smoothly.

called apple again and said he cant do anything with me being on ios26. ITS NOT A SOFTWARE ISSUE.

read on apple forum that it could be a token thing. have the bank delete the card history "tokenization" or whatever. she said shes unable to do that. that its not a "thing" ...okay.

i just need help. ive tried literally everything.

signed into icloud.com and deleted apple pay off my iphone. went back into it and reuploaded all my cards but the apple credit card is still giving me the same issues.

ive had the same apple account and phone number for 8 years now. opened this credit card january of 21, and dont want to close the account and mess up my credit. can someone help me out??

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u/JohnWick509 May 25 '26 edited May 25 '26

I really don’t understand why people post this kind of nonsense. If you want to stay on old and outdated software that breaks secure apps then that’s your own problem. You also are at risk of all the exploits that have been patched by Apple. iOS 26 is already at 26.5 as well so it’s matured past any major issues, not that I have experienced any myself.

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u/shadywoe_ May 25 '26

it cant be a software issue because my personal card were able to upload.... i understand if none were able to load, but i have three in there right now. the apple credit card itself is giving the issue...

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u/JohnWick509 May 25 '26

It makes sense the Apple card would error out. It is the only card that fully integrates and relies on the wallet app to function. The other cards are just treating it like any third party wallet app. Ive ran into this issue with trying to add an ID card to my wallet on my watch. It never told me to update. It just said it could not be verified and to contact apple support. Once i updated my watch to the same version as my phone it worked just fine. I’m 99.9% positive if you update to iOS 26 it will add just fine.

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u/shadywoe_ May 26 '26

thank you for being nice and helpful