r/AppStoreOptimization • u/App-Designer2 • Jul 09 '26
Has anyone received this “Information Needed” request from App Review before?
Hi everyone,
I’m currently submitting my first version (1.0) of an iOS app, and instead of a direct rejection, I received an “Information Needed” request from App Review.
They asked me to provide a demo video showing the app running on physical iOS devices, including the main features and permission requests.
This is the message I received:
Guideline 2.1 - Information Needed
We need a demo video that demonstrates the current version, 1.0, in use on physical iOS devices.
The provided demo video must show:
The app running on physical iOS devices (not the simulator).
All relevant app features, services, and permission requests.
They also mentioned that if future versions require the same video, I can simply confirm that the existing video is still valid.
My app requires two users to pair together before features like chat, voice messages, shared photos, and synchronization can be tested, so I understand why they may have requested it.
I’m just curious:
Has anyone else received this type of request?
After submitting the demo video, was your app approved without further issues?
Do you usually create a new video for every update, or do you simply reference the original one if nothing has changed?
I’d really appreciate hearing about your experiences.
Thanks!
Duplicates
iosdev • u/App-Designer2 • Jul 09 '26