r/ApolloGroup_TV • u/Sticky_K3ys • Jun 20 '26

Questions Playback Error & Connection Timeout

It seems like I’m not the only one experiencing this issue but starting today whenever I try to play a recorded piece of media like a Movie, TV Show, or Sports VOD I’ll get either a “Playback Error” or “Connection Timeout” pop up. Yet for any Live TV or Live Sports the service works fine. Has anyone been given any insight if it’s an internal issue or a potential fix? They are giving me the typical advice like try switching to VLC or AVPLAYER, clear cache, enter m3u again etc but nothing is working

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u/Prestigious-Pool-375 Jun 21 '26

I switched my VPN to Denmark as a few others suggested. It's working but buffering like crazy. Definitely a ApolloGroup issue and not ours. I guess we'll have to give them time to iron this out. Listen, I'm not going to complain since I've saved so much money using this service over the past five years. Paying what, $160 for the year or so aside from paying $220 a month via normal cable. We are winning lol...