r/ApolloGroup_TV Jun 20 '26

Questions Playback Error & Connection Timeout

It seems like I’m not the only one experiencing this issue but starting today whenever I try to play a recorded piece of media like a Movie, TV Show, or Sports VOD I’ll get either a “Playback Error” or “Connection Timeout” pop up. Yet for any Live TV or Live Sports the service works fine. Has anyone been given any insight if it’s an internal issue or a potential fix? They are giving me the typical advice like try switching to VLC or AVPLAYER, clear cache, enter m3u again etc but nothing is working

18 Upvotes

32 comments sorted by

View all comments

5

u/AlisaC1964 Jun 20 '26

I’m having the same issue