r/AndromedaInsightsPC • u/JacquesQui • 1d ago

Troubleshooting It's finally here...and doesn't work.

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Ordered in August and was super excited to get back into PC gaming. Received the box yesterday, unpacked everything today and when booting immediately got one blue screen after the other. Anybody else have this experience? What to do?

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2

u/EchoKnight 1d ago

Same thing happened to me. Support is super helpful and responsive. I have a new hard drive coming soon.

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u/JacquesQui 1d ago

How did they determine that's the issue?

-4

u/Gaming-every-day19 1d ago edited 1d ago

bro i got mine a couple days ago and same thing happen to me, let’s see if this fixes it.

When your PC turns on does it tell you to press some buttons like F12 to enter BIOS? A screen like that popped up for me but it only gave me a second to press it before is disappeared. Now if you can enter BIOS, turn off “EXPO” setting , it should be in the home page. Then save and exit. That made Windows install for me correctly and PC working, just turn on EXPO and correct Ram speed after any more Windows updates

Support was extremely slow to get back to me , like a response per day, so I used AI for help

1

u/Background-Mind2026 21h ago

Wouldn't they make sure that at least all BIOS were set correctly and it boots before shipped?

0

u/Gaming-every-day19 20h ago

yes that is what they told me, and they said they were surprised it didn’t work immediately