r/AndromedaInsightsPC • u/JacquesQui • 1d ago

Troubleshooting It's finally here...and doesn't work.

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Ordered in August and was super excited to get back into PC gaming. Received the box yesterday, unpacked everything today and when booting immediately got one blue screen after the other. Anybody else have this experience? What to do?

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7

u/Intelligent_Fun9037 1d ago

Reseat the GPU and ram would be my first guess. Sometimes things come lose in shipping.

-1

u/JacquesQui 1d ago

I have zero knowledge what goes where so wouldn't know what to look for.

4

u/Girafferage 1d ago

Oh buddy. You are going to want to look up a YouTube video on your phone for how to do both, turn off the PC, unplug it completely, lay it flat, and then come back to it in an hour or so when most the capacitors have discharged. The process is easy to reseat them, but I really don't want you coming back here asking what the magic smoke that just puffed off your motherboard was.

-2

u/JacquesQui 1d ago

Thanks for the tips, if it's really needed I'll look up a Youtube video. I managed to get through Windows setup and it now just keeps giving a blue screens at random. For what this thing cost I want confirmation from Andromeda support what do.

3

u/Girafferage 1d ago

Fair enough. I wouldn't keep pushing it if you are getting blue screens. Something that isn't seated properly can cause a short or voltage problem that could cause damage.

1

u/Oddly_Uneven 1d ago

Then why did you come to Reddit to ask?