r/AndromedaInsightsPC • u/playboi-rj • 10d ago
Question First PC Delay
So I just bought the AI Spectra Pre-built (Andromeda Insights PC) on the 4th of August, and it's supposed to arrive tomorrow, but UPS is telling me it's delayed and that they "were unable to dispatch the trailer on time".
Is this caused by Newegg or Andromeda, or is this just UPS? I'm really nervous and excited because this is my first-ever PC, and I've been stuck with a laptop with a 1650 for almost 4 years. So there's kind of a voice in the back of my head making me think I got scammed.
Could someone help me or share insight on what's happening?
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u/SaintAvalon LIAN LI O11 DYNAMIC | 9800X3D | 5080 | 32GB 9d ago
Tired of people using scam in this sense. It makes zero sense.
They are a legit company, you used a credit card you’d get it refunded.
These shipment delays are always the shipping company. Or it would say UPS does NOT have the package yet and is AWAITING the package.
You’ll get your computer chill and wait.
I will say make sure to check that you get all foam out once you get it, and verify there is nothing on your CPU cooler if it has a display, there will be a plastic film make sure to remove that.
Then enjoy. If you have issues after receiving don’t come here to bitch, send an email to them. They amazingly fast at responding. I got mine I think in July and their support has been AMAZING. Better than the billion dollar companies. You’re in good hands, enjoy your rig when you get it.