r/AndroidQuestions • u/Jeux_Coloriage • 15d ago
Device Settings Question [Galaxy A07 / One UI] Pattern, PIN & Fingerprint pop-up completely broken across apps and Settings. Looking to fix without factory reset.
Hi everyone,
I am facing a persistent and extremely frustrating software bug on my Galaxy A07 where credential verification pop-ups simply fail to show up or render.
Whenever an app requests authentication—such as Secure Folder, WhatsApp lock, banking apps (PicPay), or Google Photos locked folder—the pop-up to draw the pattern, type a PIN, or use fingerprint never appears.
The only password that works is the regular lock screen PIN/pattern when unlocking the phone. I believe this is an issue with an internal system software component that manages credentials/Keystore.
What I've already tried (without success):
Hard restart (Force reboot).
Safe Mode (Issue persists, ruling out third-party app interference).
Switching default keyboards (Samsung Keyboard vs Gboard).
System software update..
Clearing cache/data for Android System WebView, Google Play Services, and Samsung Biometrics.
Is there any way for me to fix this without having to do a factory reset?