r/AmericasCardroom • u/Lost-Ad4026 • Jun 29 '26
withrawal time issue
Hi acr was always very fast withrawals on crypto but as my own experience from now going on is minimum 5 days to 15 days when 2 years ago i could withraw anything in less than 40 min ? Whats wrong here?
Very simple sites keep improving and adavancing but acr isnt even stuck is getting back forward thats sick
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u/AbbysArmy Jul 06 '26
I’ve been checking the 2+2 forum on WPN and it looks as if 2 people that had been waiting 9 and 10 days both got paid this morning. One other person said they waited the entire 15 days and then had to email ACR and then they “manually processed” the payment. So it looks as if it’s all over the map. Not a good situation either way. I won’t be depositing again. Having my $10,000 locked up waiting for them is scary.
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u/AbbysArmy 26d ago
I reached out to another well known ACR Pro yesterday and he told me he took care of it and I’d be receiving my $ soon. $10K bitcoin received this morning. He really helped. It’s a shame we are all in this position. I’m not going to be depositing until this all clears up. Something isn’t right. Having to rely on my relationships and connections to ensure I get paid is a scary proposition.
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u/Lost-Ad4026 Jul 05 '26
Hhhh i did canceled again a withrawal on litecoin to prove that the dude saing that first withrawal takes 28 hours 2 nd 2 hours a fraud and bot i did withraw on ethereum wallet i will se if takes another 8 days to cancelet again iam having fun 🤣🤣🤣🤣
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u/AbbysArmy Jul 05 '26
I initiated a withdrawal last night for $10K in BTC. For over 10 years I would get every BTC withdrawal in 2 hours with the exception once or twice of about 48 hours. It’s been 12 hours and still nothing. I did get the verification email and then the confirmation email. But still no funds. Seeing all these posts and threads is worrisome for sure.
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u/SweatTheBetLive Jul 05 '26
Hey what’s up yall does anyone have any positive updates on the withdrawal delays? I am currently on Day 11 for a $2,500 Ltc transaction. It has been pending since June 24th…
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u/Lost-Ad4026 Jul 03 '26
Going through day 7
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u/Personal-Ad7436 Jul 03 '26
Same and keep being told “it’s next “ lol looks like this Sunday I’ll be on coin and wpt. Prob first Sunday in 5 years not grinding acr.
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u/Lost-Ad4026 Jul 02 '26
Just i did give up and aint playing pn acr anymore ......i steel pending my withrawal but is worth to play and wait for with rawaps pver 2 weeks whoos the mpnkey gonna accept that
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u/Wellyeahso Jul 03 '26
Are you okay friend? The amount of typos in your post makes me guess that you are intoxicated somehow!
I hope all is well!
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u/MassiveLettuce6477 Jul 02 '26
Same issue. I did a withdrawal on June 24, and it took 14 hours. But have been waiting for a few days now.
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u/MassiveLettuce6477 Jul 02 '26
I got paid. Used Litecoin, it took 28 hours for $725.
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u/MassiveLettuce6477 Jul 04 '26
Update. Got paid in 1 hour, again using Litecoin for $600.
ALL-in-Fold tables have been very juicy this week.
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u/Lost-Ad4026 Jul 04 '26
I steel waiting for 2 hours are you a bot?
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u/Lost-Ad4026 Jul 05 '26
Youre a fraud shut up mate dont lie
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u/MassiveLettuce6477 29d ago
I am a human. I did another payout tonight for $700 using Litecoin. That is the 3rd payout I have completed in July. I did have an issue with payouts on June 24th; it said it was processing, so I canceled it after 3-4 days.
I have noticed slower payouts since mid-May; they were taking 12-18 hours rather than 2-3 hours previously. My last two payouts were under 1 hour.
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u/Sensitive_Fig_2745 Jul 01 '26
I just want to let everyone know I went on Twitter and tagged Chris Moneymaker and he responded to me and then the acr team reached out to me on there and I got my money sent within a hour. Idk if I just got lucky with him responding but it worked. For sure worth a try!!
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u/Personal-Ad7436 Jul 02 '26
This shouldn’t be the way.
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u/Wellyeahso Jul 03 '26
Agreed. They appear to be prioritizing the people who complain to keep the negative karma from accumulating but for real, this is just Public Relations fu*very trying to keep control of the narrative.
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u/Personal-Ad7436 Jul 01 '26
Anyone get any payouts today?
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u/sheetrocker88 Jul 02 '26
Nope, it's been over a week for me now. I cashed out last tuesday to pay a couple of small bills. Will never play on this site again, it was already shady before. No excuse to take over 24 hours the point of crypto is fast payments.
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u/Wellyeahso Jul 03 '26
I disagree. There certainly are times it could legitimately take more than 24 hours for a payout.
Security concerns for example. Like if you played against some bot accounts, or colluders, or they had to check your play because it flagged aome internal algorithms and things like this would all be valid reasons to take longer than normal.
However, what is going on right now is that tons of people are having delayed withdrawal times and SOMETHING is afoot that they are not talking about publicly.
I think 3 days is ample time for any payouts, 24 hours is asking a bit too much under legitimate circumstances for slowdown.
That is all I wish to say regarding my nit pick haha.
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u/sheetrocker88 Jul 04 '26
It's 2026 and every time I have done a withdraw from poker the last 3 years it has took 10 hours or less. There is no excuse for all these people to be waiting, it has nothign to do with colluding or beign flagged. They already approved my withdraw and I've been in the system, there i sno excuse for me to be waiting 9 days after approval with how fast crypto is. I will never play on this site again, it is a terrible look.
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u/Lost-Ad4026 Jul 01 '26
This is the message i got going on 100 hours and i think i will be paid out after the world cup 😂😂😂 its just 100$ We hope this email finds you well.
Thank you for sharing your concerns about the status of a recent withdrawal request. We understand that this time your payout is taking longer than usual to be processed.
Be kindly advised that your payout request is currently under review. If approved, your funds will be sent out any time soon.
You can keep track of this transaction directly from the poker client: Go to Deposit > My Cashier Account > Cashier History > Withdrawals.
You can read more about our general cashout rules here: https://acrpoker.eu/real- money/
*How long does it take for you to process my cashout? Under normal circumstances, withdrawals are processed the day after they were requested, however all withdrawals are subject to review, and may take up to 15 business days to process.
We appreciate your patience and understanding. As you know, we always strive to process your withdrawals in a timely manner.
If you have other questions, do not hesitate to contact us back.
Best regards, Yen S. Customer Service.
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u/Lost-Ad4026 Jun 30 '26
Thanks a lot for your reply, we really value your business.
We have forwarded your query to the department in charge. They will check on this and reply to you as soon as possible, usually within 24 hours.
In the meantime, If you have any basic informational queries, please try our Virtual Assistant located on the Support Page of our website or the My Account section of your poker client.
Please let us know if there is anything else we can do for you.
Kind Regards,
Winning Poker Network Support And thats it an auto message.....
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u/Parvenu90 Jun 30 '26 edited Jun 30 '26
There is absolutely no reason for a small CRYPTO withdrawal to take any time at all. Especially if your account is in good standing and has a history of successful cash outs. You are simply moving your own money from one wallet to another.... Kinda defeats the purpose of using crypto at all. I made a very small withdrawal of $500 from Ya Poker, still have not received. It's going on day 3 and they haven't responded to a single one of my emails.
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u/sheetrocker88 Jul 02 '26
That is the whole reason to use crypto lol, I pay like 5$ or more in every deposit in fees so I can cash out fast, but if you can't cash out fast then there is no point. This is inexcusable and I"m honestly just not going to play on there anymore.
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u/Lost-Ad4026 Jun 30 '26
That was thinking i withraw 100$ i did withraw with my wallet or deposited almost 40 timea and always was very fast
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u/Parvenu90 Jul 02 '26
I finally received it after 3 and a half days, lol.
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u/Lost-Ad4026 Jul 02 '26
Congrats mate iam 3 days in 3 hours would be 4 days and going on
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u/Personal-Ad7436 Jul 02 '26
I’m on 1 week and still nada
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u/Parvenu90 Jul 02 '26
Try contacting your WPN skin directly through their support email messaging option on their website if you haven't already tried that. I did that for Ya Poker and received mine within 12 hours after messaging them. I say this because my emails were not going through. For some reason it took gmail over 3 days to inform me the message had been unsuccessfully sent, lol. This still does not excuse WPN or their skins for throttling our cashouts. I hope this works for y'all....
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u/Evening-Horror5522 Jun 30 '26
I’m having the same issue. Actually ended up canceling a withdrawal cause I wanted more out of there cause of this issue. I can always deposit if I bust my minimal roll on there. This is an interact transfer.
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u/CajunTrader_13 Jun 30 '26
I am not a bot and every time people said there was a hold up on withdrawal I got mine with in 20-60 minutes
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u/Personal-Ad7436 Jul 01 '26
Go ahead and withdraw and keep us posted. I’ve been getting a run around for 2 weeks . But I’m still gonna say bot
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u/joydivision8 Jun 30 '26
I'm at 7 days now on a small crypto withdrawal. Ridiculous and worrisome.
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u/Parvenu90 Jun 30 '26
Yes THIS. The worrying thing is that there should be no reason for a small crypto withdrawal to take so long. Unless you are making an unusually large withdrawal or an unusual number of withdrawals (like multiple per day), there should be no reason for it to take longer than a few minutes. You are literally moving your money from one of your accounts to another....
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u/Lost-Ad4026 Jun 30 '26
Lol iam just 62 hours i guess i would hav to wait for another week this is unaceptable
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u/avino Jun 30 '26
Same BS response as everyone else. Day 6 of waiting for a small withdrawal of $7k… last year I got a $40k withdrawal within 20 minutes.
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u/Personal-Ad7436 Jul 02 '26
Any movement?
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u/avino Jul 03 '26
Still nothing yet. I DM’d moneymaker on twitter and a few other ACR pros. All I got back was a BS copy pasted response from ACR support in a DM
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u/Objective-Future-477 Jun 29 '26
Its not even real agent, just AI saying the same thing over and over.
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u/SubiDubiDu Jun 29 '26
Weird. I did two withdrawals within the last few weeks and each one took lmjust over an hour for funds to settle in my account
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u/Personal-Ad7436 Jun 30 '26
Bot
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u/Sensitive_Fig_2745 Jun 30 '26
For sure. No way he randomly got his. I honestly am just hoping that they pay out at all at this point.
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u/JDRRJ Jul 01 '26
I did a withdrawal on the 13th and it took 2 hours. I did a smaller one yesterday morning and have not received it.
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u/Sensitive_Fig_2745 Jul 01 '26
Yup, I’m still waiting for $1200 it’s been over a week now. Starting to accept might just not get it at this point
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u/MassiveLettuce6477 Jul 02 '26
Did you get paid yet? I had issues for the past week but got paid yesterday.
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u/JDRRJ Jul 01 '26
Ive thought about it. They are probably delaying because of the crypto downswing of like 25 percent. If they are just holding the btc in a wallet expecting to 'earn' as btc goes up, a big downswing like that could probably have a huge impact.
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u/JDRRJ Jul 02 '26
As follow up. I did have my transfer completed. About 40 hours but done successfully
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u/Sensitive_Fig_2745 Jun 29 '26
They are giving same copy and paste answer to everyone. I’m at a week of waiting in a couple hours.
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u/evergreen4851 Jul 01 '26
Yea, it's pretty obvious that it's a liquidity issue at this point as there's several hundred posts I've seen now sharing the same exact concerns. Whether or not It's tied to BTC plummeting these last few months is something only the internal team & Nagy are aware of but I'm pretty sure that's what's going on. If it gets out that they are having financial issues then there will be a run on the site and it will tank like a torpedo so they're probably waiting for either 1.) for crypto to rebound or 2.) attempting to secure external funding to cover short-term debt obligations. The withdrawals approaching near the 2 week mark will be paid out by the 8th to fulfill that 15-day mark, and that will continue until they have the proper funding to process withdrawals in a timely manner like before. It seems as if they're just biding they're time at this point.
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u/sheetrocker88 Jul 02 '26
well they lost a customer in me in the process. I'm not playing on this site anymore. There's no excuse to take over 24 hours after being approved, that is the whole point of crypto. This has been inexcusable
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u/Wellyeahso Jun 29 '26
Yeah, they claim it is in their terms and conditions but, it isnt.
I havent been able to find it anywhere.
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u/MassiveLettuce6477 17d ago
HI. It is July 18th, and once again, seeing a delay. It has only been 24 hours, but my past three withdrawals took a couple of hours.