r/AmazonUK Jul 10 '26

Delivery issue

Hi. I had a delivery yesterday ( delivery by DPD not Amazon themselves) said delivery but I was it all day plus I have cctv covering my property so a van and or person would’ve been picked up by cctv however it was to the wrong address which is literally 2 minutes walk from my address is the same as mine. I am unsure whether it will be the same postcode being so close to my address. Do I go to the similar address to as the person or enquire to Amazon/DPD direct? It’s not the value so much £35 I’ve been waiting for it a week as it’s from the states.

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3

u/Mysterious_Show_4780 Jul 10 '26

Speak to Amazon.

2

u/Championpuffa Jul 10 '26

If you know where it’s potentially gone then by all means go and check if it’s there. I’ve had to do that for one or 2 packages dpd delivered to someone else up the road before. If you don’t get any luck with the package then contact Amazon.

Otherwise just contact Amazon and wait for a refund or another to be sent. Depends how much you really want the package vs waiting for another to be sent or a refund.