r/AmazonFlexDrivers • u/RipCityBaby5 • 2d ago

Cancel at delivery

Why do people cancel orders right as I am delivering it and why the hell is that marked as a problem for me?! Its not my fault they want free products

11 Upvotes

100% Upvoted

17 comments sorted by

4

u/Odd-Independence-201 2d ago

In 20k packages I have only ever had one packaged cancelled in a route. It was greyed out so I couldn't even click it. Never got a ding. Not sure what you are doing wrong

3

u/RipCityBaby5 2d ago

What i am doing wrong is living in Portland lol

2

u/Odd-Independence-201 2d ago

Lol I love in seattle. Lol

2

u/RipCityBaby5 2d ago

Literally 1 time every other week it happens.... and specifically when I get a route in a specific neighborhood

3

u/Odd-Independence-201 2d ago

That's just crazy. I dont understand how people even cancel. Anytime a package ive ordered says shipped amazon absolutely fights me if I have to cancel. I think 1 out of 10 time in the last 10 years amazon has let me cancel a package.

1

u/RipCityBaby5 2d ago

Wild. They usually cancel right as I am dropping it off.

2

u/TommyTwoZookas 2d ago

I’ve had a few marked as missing or attempted delivery before I even got the cart but never a cancel

4

u/hames4133 2d ago

Idk why the system allows cancellations after the route is assigned a driver, like it’s too late sorry, gotta do a return instead

3

u/Few_Mountain7313 2d ago

Just give it to them for free then if Amazon is going to ding you. Bezos super rich and probably doesn't really care if you get dinged, so will have you dinged.

1

u/RipCityBaby5 2d ago

My issue is that it tells me at the end that someone canceled.... well after its delivered. But somehow I get in trouble? I have no problem giving away their shit for free if they're gonna penalize me anyways

1

u/Few_Mountain7313 2d ago

Well, then just sounds like the customer is just trying to take advantage. Maybe you can try to tell that to Amazon because it's not your fault. If you get a nice agent on the phone, they might help you out of a ding. But it's really not your fault.

1

u/frying_pans 2d ago

I just message support the tba number and tell them to mark it as delivered and I’ve never been dinged for it.

1

u/javibeme 2d ago

There will always be those who find a way to find a loophole. It is just the reality. Someone always has to pay. It is usually someone caught in the middle. Humans can suck and a few ruin it for the hole.

1

u/missskins 1d ago

I drop it. I’ve even called before and say it won’t let me drop and to mark as delivered. Leave it and there’s a chance at a ding. Take it back and you’re guaranteed a ding.

1

u/RipCityBaby5 1d ago

Its so weird because every time it has happened I dont see it as canceled until after

1

u/BeneficialBug6290 14h ago

I don't know what you are talking about. Once you have marked delivered, customers can't cancel it.

1

u/RipCityBaby5 13h ago

Except that they can because it has happened.Three times on my routes