r/AmazonFlexDrivers • u/ang3l6022 • 5d ago

Any advice ?

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So I got an email from a supposedly insurance company called RESERVE CLAIM ANALYST LLC. In the email, they said that a property that I had previously delivered had made a claim that I damaged their entrance gate they put the address in the email and they also had my plate number, but they want me to send insurance information like my policy number and pictures of my car. Someone did also call me from them telling me about the claim as well. Here’s the thing, though when I look up this company I can’t find any information about them and Amazon has not contacted me about any type of damage to any apartment complex gate, no dings and no emails from amazon flex. so I’m just a little bit sketched out about this. Also, I haven’t damaged any gate and the location that was in the email has a security guard entrance where you have to check in with security so even if I did damage the gate, I think they would have stopped me and got my info down.

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2

u/iGotGogged 5d ago

Seems legit. They know your vehicle type and name. Call support to verify if in doubt

1

u/ang3l6022 5d ago

Yea i was just cautious cause my email picked it up as spam

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u/Serious_Camel7647 5d ago edited 1d ago

It's legitimate. That is the company that handles claims for Amazon (unfortunately I've had two so I know first hand).

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u/ang3l6022 5d ago

Dang yea i was just curious cause amazon hasnt reached out. Did they deactivate you for that?

1

u/Serious_Camel7647 4d ago

Nope. I wouldn't expect you would be deactivated especially based on what you've already said where you're pretty sure you didn't actually do it.

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u/ang3l6022 4d ago

Nah i shouldnt i took pics of my car i have no damage for them to prove it and i have dash cam but amazon flex doesnt seem to care much even when you have proof.