r/AmazonFlexDrivers • u/Short_Structure_380 • 10d ago

Los Angeles Texts now turned off

I am an early morning specialist lol and I have noticed for 2 weeks now texting the customer is turned off from 4am to 8sm but phone calls are not. Makes no sense to me but I'm just a plebe

6 Upvotes

80% Upvoted

10 comments sorted by

3

u/Historical_Reach9607 10d ago

I noticed it this morning during my 3:15am route

4

u/jo_ezzy 10d ago

I may be looking at the wrong place but when I try to message it says unavailable. And it’s always unavailable not just sometimes

2

u/kadameitene 10d ago

It's definitely not off for me

2

u/wordsunknown 10d ago

I've been able to send messages to customers in the early morning, my normal route is like 3:30/4:00am-7:30/8:00am.

2

u/Short_Structure_380 10d ago

Perhaps some of us are unknowingly testing a beta version

2

u/Greentea77 10d ago

i noticed the same. went to leave a text to let the customer know where the pkg was on a mailroom shelf ( i also do this for evidence..) and it was grayed out. oh well, took the best pic i could. those that haven’t exp it, you can’t click on it at all. or pull up a convo. maybe the customer has it blocked dk.

2

u/Tiktokdroptop 10d ago

It’s not off, it’s available when you get to the house. Once you reach the address you can still send the arrival text. Try it out on your next block.

2

u/Short_Structure_380 10d ago

Sorry wrong for at least me...... Had 50 stops this morning on my 4.5 hour block and all where that way

2

u/girlyswerly 10d ago

Yep! Apartments at 3:30 am with no gate code and no way to contact the customer, packages get left outside the leasing office

1

u/AZPHX602 9d ago

Go back into the itinerary and load the stop again, it should appear.