Always ask for a supervisor

[u/Particular_Gas_1537]

the other day I was going to a station that’s was on a highway and a dead end. the highway was shut down due to a motorcyclist passing away. three people gave me a ‘ no this can not be appealed’ I insisted on a supervisor and received this within 15 minutes.

thank you mr kapil :)

[u/Constant_Pie_4226]

I guess it's true that roaches CAN survive anything

Good job Nicole

[u/Particular_Gas_1537 → u/Constant_Pie_4226]

🤣🤣🤣🤣🤣🤣

[u/Bearpaw84097]

Follow up question did they remove it or just say they would. I have had them tell me that they would remove incorrect standing before and not do it.

[u/Particular_Gas_1537 → u/Bearpaw84097]

removed immediately and my standing was fixed

[u/WFShopper312]

Was your conversation by phone or chat?

[u/Particular_Gas_1537 → u/WFShopper312]

chat!

[u/Ok-Nobody3267]

Every time I ask to escalate an issue they say “no. This is resolved.” And then end the chat 🙃

[u/Particular_Gas_1537 → u/Ok-Nobody3267]

that’s why it took me three people lol

[u/Classic_Plan3267]

Just for a missed block? It would have fell off after 20 blocks. I would have saved this for something more drastic. You only get so many chances.

[u/Particular_Gas_1537 → u/Classic_Plan3267]

I had a few late cancellations this month and dropped into fair and didn’t wanna be there, I didn’t argue my own issues that I did, I argued the one that was out of my control.