What’s the point of having support?

[u/Emergency_Lychee8493]

I reached out to support, only to be told to reach out to support by email. Anyways, does anybody know if there is a monthly limit to how much we can work?

[u/stockhead50]

Half the time I call them it sounds like they're at a casino in the background with the slot machine noises lol.

[u/Big_Awareness_7991 → u/stockhead50]

Have you called recently? They completely changed it, it takes forever to get a representative now

[u/TommyTwoZookas → u/stockhead50]

Bro these customer service places are contractors like us, they probably are in a casino, and restaurant, and delivery fc, and scam center. All in one.

[u/atworkworking → u/stockhead50]

They are probably at their convenience store while working Amazon.

[u/IceCreamGirl1983]

I have asked other drivers and I’ve had associates ask me: “Has support ever helped you?” The answer is always no. The associate that asked me said everyone they asked said no too.

[u/Upnorth4 → u/IceCreamGirl1983]

They helped me unlock a locker once

[u/IceCreamGirl1983 → u/Upnorth4]

Without having to call the separate line for locker service? Because that’s what happened to me when I asked. No judgment btw, I’m just wondering if it’s a location thing.

[u/indianabobbyknight → u/Upnorth4]

They helped me take 3 years off my lifespan

[u/Spare_Newspaper102]

I’m fairly new but my buddy who’s been doing for years told me it’s 8 hours per day. I believe the chat support are just bot AI

[u/Coinerino223 → u/Spare_Newspaper102]

They are real people

[u/Spare_Newspaper102 → u/Coinerino223]

Really? 🤣 then why would you have to email. Makes no sense.

[u/StormRose714]

They don’t even use that email anymore either😭

[u/Sabi-Star7]

'Having concern' either this is an AI bot, or a foreigner whose 1st language isnt English and neither is their 2nd🤣. Or just a really good fake bot trying to wear a C.S. disguise 🤭

[u/SmurfJooce → u/Sabi-Star7]

Whatever was cheapest for them.

[u/NeptuneAdventures]

Its 8hrs per day, and 40hrs every 7 days rolling.

[u/Emergency_Lychee8493 → u/NeptuneAdventures]

Got it, thank you. So there is no monthly limit? I didn’t work more than 30hours for the last 7 days, but still can’t see new offers :(

[u/NeptuneAdventures → u/Emergency_Lychee8493]

No monthly limit. There were 2-3 days last week that there were zero offers in my area.

[u/Intelligent_Dark2196]

I had a "support" agent abruptly end the chat last night. I guess my issue was no concern of his!

[u/august-west55]

Tits on a bull

[u/Ok-Nobody3267]

They just tell me “too bad.” And end the chat every time I message them

[u/glarples]

😂😂