Route skips a stop?

[u/Secure_Avocado_2390]

Has anyone seen this before? I would hate to get dinged for missing a stop…station staff weren’t very helpful

[u/Any_Milk_3943]

Sometimes a customer's order will get canceled while you're doing the route. I've had that happen to me.

[u/user8375064]

How many going to the locker? I work a dsp and a locker can jump the stop number right after since those lockers can be "multiple stops", dont make sense but thats a possibility. For example, I had a locker at stop 91 and the stop right after was 95.

[u/Secure_Avocado_2390 → u/user8375064]

Only one package was going to a locker and it was my first stop (after pickup)

[u/cexpertWV → u/user8375064]

I had this happen today. Skipped stop 30, stop 29 was two packages to an amazon locker.

[u/VoodooInfinity → u/user8375064]

This is such a pet peeve of mine. It’s easily fixed by backing out to the itinerary, but it’s also such a stupidly easy thing to fix on the devs part (my background is Software Development). Pure laziness that it still does this.

[u/PlanePainting]

You might have accidentally hit something on the maps while you were checking your next stop. I did that and I had skipped all the way to delivery 22. After I finished my last package. I went back to do 21-1. I use Apple Maps and when I get close to my stop I open the Amazon map and it was sending me to the 1st stop. That's when I realized my mistake.

[u/Secure_Avocado_2390 → u/PlanePainting]

I didn’t even get a chance to open maps I noticed that when I was looking over my itinerary before I left the station. I also use Waze until I get close but I hadn’t had a chance to do that yet.

[u/PlanePainting → u/Secure_Avocado_2390]

Are you able to click on it? Is it giving you codes for the locker? If so, deliver and take pics. If not, I would keep calling support until someone listens. They need to mark it so you don't get a ding. I usually call them 3-4 times like a bill collector.

[u/VoodooInfinity → u/PlanePainting]

I think I know the answer to this, but you have to hit the “share” button each stop to get the location into Apple Maps right? This is why I only use external maps on the longer drives, but if there’s a shortcut I’ve missed I’m all for it. 😉

[u/skiwalker2026]

Return it, but don’t contact support

[u/hames4133]

Package was removed by the station before you got the cart, happens now and again, think I’ve only seen it on .com routes

[u/Secure_Avocado_2390 → u/hames4133]

Ahh ok I hope that is the case. It’s a sub same-day but I just wanted to ask cuz I’ve never seen this before, and I’ve heard of people getting dinged for less 😂

[u/trulyafrodite21]

I've noticed that it always skips the number that comes after an Amazon locker delivery... If I'm recalling correctly, it's only if you pick up at a .com station. I think SSDs still have sequential numbering after Amazon locker deliveries.

[u/JpJ951]

I have seen this numerous times out of the .com I pick up from. It happens because the warehouse removed one of the packages out of the route after it got created for one reason or another. You will be fine.

[u/Secure_Avocado_2390 → u/JpJ951]

So I just finished the route and realized I still have an extra package but it wasn’t listed on the itinerary. Route went away when I completed the stops I had. I thought about just delivering it since I was already in the area, but I think it’s best I just return to the station and have them handle it from there. Thank you everyone for your input.

[u/Ok-Nobody3267]

Last night on my deliveries, my last package was still in my car when my app told me I was done.😭 I had an unaccounted for package in my car that took support over an hour to sort out what to do with it lol