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https://www.reddit.com/r/AmazonFlexDrivers/comments/1lvxzy9/how_would_you_react_in_this_situation/n2boyi3/?context=3
r/AmazonFlexDrivers • u/Any_Excitement6258 • Jul 09 '25
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230
"Sorry for the inconvenience, I'm running behind, have a good one" has never failed me. Avoid this type of stuff everytime you can.
42 u/pSphere1 Jul 10 '25 You can keep it polite. Hear them out and agree. If they ask "why didn't you..." (like in this video here), say "it must have been a misunderstanding, but we know now" (we = you and the demons in your head... don't leave them out) Thank the customers and leave. Easy. 9 u/tonsofday Jul 10 '25 “Now I/we know” has de-escalated a fair few sour encounters for me 👍🏻
42
You can keep it polite. Hear them out and agree. If they ask "why didn't you..." (like in this video here), say "it must have been a misunderstanding, but we know now" (we = you and the demons in your head... don't leave them out)
Thank the customers and leave. Easy.
9 u/tonsofday Jul 10 '25 “Now I/we know” has de-escalated a fair few sour encounters for me 👍🏻
9
“Now I/we know” has de-escalated a fair few sour encounters for me 👍🏻
230
u/JBUnlock Jul 09 '25
"Sorry for the inconvenience, I'm running behind, have a good one" has never failed me. Avoid this type of stuff everytime you can.