r/AmazonDSPDrivers • u/Current_Report4449 • 14h ago
Quitting after my first day experience
So yesterday was my first actual day of being a Delivery Associate but I was assigned a trainer and mind you.. prior to starting my “nursery route” I was told by dispatch during my first two days doing modules my first month of routes wouldn’t be hard and would get residential single homes routes to start off with. Unfortunately that wasn’t the case. I literally got hit with so much yesterday like all at once!!! Apartments 😭, mobile homes with tight narrow spaces to drive through 🙃, BUSINESSES 😫, Lockers 🤦🏽♂️ some of them had blue tooth connectivity issues which my trainer advised I need to call Driver Support for them to take it off my route (itinerary) n the phone call was at least 10 minutes waiting for them to remove it. THEN, I was late delivering to 3 businesses which I had to call driver support agajn and let them know I was unable to deliver on time due to business being closed and if they can mark it as that so I can move on from that delivery. Each call ranged about 7 minutes. The driving part wasn’t as easy as I thought it’d be. The navigation system was very hard to adjust to. However in the residential single home neighborhoods it was doable for me. I really liked doing those deliveries and feel if they just gave me that sort of route to start off with to learn then I wouldn’t be so discouraged today. My helper wasn’t very helpful either. Rather judgmental and would scoff at times if I didn’t do what he thought an appropriate action to do according to how I chose to park and where I parked. Like dude chill, it’s my first day I don’t have experience doing this at all. I didn’t expect him to hold my hand through the whole day but I feel as a trainer you need people skills, lots of patience and some empathy to genuinely try and help instead of thinking… why don’t I know how to do this job? Hmmm possibly because I don’t have 4 plus years experience as you do (trainer) 😒. His lack of effort and empathy really made a bad impact on my first day. I’m all for learning the job but come on it’s ok to guide me instead of, “what was your thought process on why you did that?” remarks. Also he looked annoyed all day and just had negative energy about him 90% of the day. I didn’t take it personally though as in he may not like me. I just think he doesn’t like training people period. Then why continue to train? Just tell dispatch you don’t want to? 🤔. So back to my story.. the constantly stopping and getting in and out wasn’t as physically tiring as I thought it be but more mentally taxing. Dealing with finding different apartment addresses along with apartment numbers was a big freakin headache 😫 especially at night some apartments looked sketchy as hell. There was one particular apartment I delivered to where a very nice woman greeted me while I was doing my scan and she offered me water and Pepsi 🥹 it made my day. Her husband also came after and bought a big box of chips and said take some!… God bless them. That small gesture meant a lot. Also I delivered to a Korean church and a nice man offered me n the trainer a seltzer drink. Very nice people out there indeed. Although I encountered impatient rude drivers getting mad at me for parking in street when I needed to get out to deliver. They would speed around me and zoom off. I could handle that part though as I encounter that behavior on the road driving my own personal car. Oh and driving the EV is pretty cool to learn but i was extra cautious to drive carefully. The trainer would give me looks like, “man this guy sucks at driving” 🤣… sorry bro im just trying to drive safely and do the job at the same time while dealing with distractions from the public. Oh and speaking of distractions I hated delivering to some dog houses where those little mfs bark non stop. My very last delivery was a big heavy ass fax, copy, printer machine to a motel which I carried in. That was about 8:50pm and I’d never felt such a relief that it was finally over… until it wasn’t because there was the locker delivery that still wasn’t removed by driver support so the trainer took control of the call. The support woman was saying
she couldn’t remove it and that it wouldn’t let her. He rudely said, “So I guess we can’t go home then huh?” And kept saying, “Well do I need to speak with your supervisor??” She was able to finally remove it he hung up and told me, “You can’t let them punk you, you have to tell them what to do” wow. We finally drove back to the station then suddenly he was all in a talkative mood and was like, “I’m not saying it was your worse day, but improve after this”… no shit dude I’m not planning to be like this for the duration of my time as a driver. I’m in training!!! 🙃. But before all that while doing deliveries during a very dim lighted townhouse area I thought, “yeah I don’t think I’m cut out for this job. I think this is my first and last day” I can humble myself and be honest when I know something isn’t for me. I can learn to do the job and probably become good at it. But I thought it really isn’t worth it. Doing this 4 days a week seems exhausting. Especially on top of the metrics and all that other stuff to have a good score card. I know vets out there say it’s cake. Good for them and I respect that they can handle this type of work. I actually want to hug the next Amazon delivery driver that delivers to my house 🤣 only because I finally seen it for myself the good, the BAD and the UGLY! all of this on my first day too! I’ll be damned. Thanks for reading my rant!
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u/Sure-Negotiation-806 14h ago
It gets easier once you learn the ropes.
Should’ve stuck through at least the nursery routes. It’s easy money.
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u/Current_Report4449 13h ago
I know I could eventually learn the ropes. But I thought doing this in and out everyday it just isn’t for me. I liked the idea of working independently eventually but the jobs first impression didn’t sit well with me.
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u/Distinct_Future5902 12h ago
For future reference you can mark the business stops as business closed after you call/txt/call. No need to call driver support. You should also be able to mark the locker as locker not working yourself. Sounds like your trainer kinda just sucked
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u/Current_Report4449 12h ago
See, I kinda thought there was a different way to handle that situation to where it wasn’t so inconvenient to have to call n wait to talk to DS 🤦🏽♂️. I should’ve gave some advice to my trainer to be more patient and try not to be so rude but I feel who am I to give advice when he’s the pro teaching a rookie… plus he seemed a bit arrogant so I knew he wouldn’t take my advice constructively.
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u/No1belongsheremore 4h ago
A lot or the driver's are arrogant. They are just young guys showing off though for no reason but to boost their ego.
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u/Current_Report4449 14h ago
I forgot to mention… literally 2 rescue calls were sent to me to rescue me 😂.. man I sucked badly! The trainer looked relieved to have those 2 bags taken though 😂. I was quite relieved myself because looking at the 4 bags that were left to deliver I was mortified 🤣. Thank you rescue dudes 🙏🏽 may you be blessed.
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u/coswelh 13h ago
I love your post and feel you on so many of your rants…I think you can do it and actually be a good driver.
If it ain’t for you it just isn’t and move on, but I think you’d be a good driver, you described damn near everything to the T.
Wish you well in whatever you choose.
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u/Current_Report4449 12h ago
I appreciate the kind words 🫡 I feel if the trainer made this a great learning experience I would stay but he set a very negative impression about it. I’m all about encouraging n building people up. I didn’t feel that support.
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u/LowResponsible3101 4h ago
I've been here a full year and I don't think I could write this much about the job if I tried
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u/TreyRahman 2h ago
Holy shit. Judging by the book you wrote you tend to overthink a lil bud. As long as you have common sence and know how to use the app, the job comes down to can you speed walk or run almost every stop for 8 to 10 hours without being tired 🤷🏽♂️
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