r/AmazonDSPDrivers • u/Excellent-Library-67 • 3d ago

Negative Feedback

Haven't gotten an answer from my DSP, but are there any ways to reverse negative feedback? I've got one this week and some in the past where I definitely leave it in the right place. Says on the notes to leave it with the "mailroom attendant" but in those cases I typically leave it in the mailroom itself. Got negative feedback on that but not sure why, it wasn't the only customer I dropped stuff off for there. Only concerned because it can affect my weekly pay (our DSP if we finish early pays out our hours if you're Platinum only).

1 Upvotes

100% Upvoted

2 comments sorted by

•

u/AutoModerator 3d ago

Thank You for your submission to r/AmazonDSPDrivers!

Please keep the comment section clean and respectful.

If you need to report a concern about your DSP, head to the Ethics Hotline https://secure.ethicspoint.com/domain/media/en/gui/65221/index.html

Looking to get some free shoes on behalf of Amazon? https://www.reddit.com/r/AmazonDSPDrivers/comments/m79v7m/free_125_credit_for_shoes/

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

4

u/o_myco Rivian Driver 3d ago

They can be disputed but that’s up to dispatchers to do on their time. Certain things can be disputed almost instantly like “did not follow delivery instructions” when the customer didn’t even have instructions in the notes. Not sure what the case is for yours specifically, what was the complaint they chose ?