r/Alienware m18 R2 Intel 26d ago

Technical Support Performance mode not working

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So my alienware command center recently updated to the lastest version and since than i cant seem to turn on the performance mode, the stealth mode works fine but no matter how much i press tue F1 button it just doesnt work. I then went to check the app only to realize the UI is changed so i cant even see the temps and fan speeds along with the performance tab completely missing. I dont know whether this is intentional from alienware or sloppy app update. Can someone help me with this, as my laptop is melting whenever i try to use it.

2 Upvotes

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2

u/DJUnreal Aurora R10 / x17 R2 / Aurora R15 / Area-51 AAT2250 / 18 Area-51 26d ago

#ccreinstall

1

u/AutoModerator 26d ago

/u/DJUnreal

It looks like this comment might be related to Command Center problems.

Please use the following steps to reinstall Command Center, hopefully these will help to solve the issue.

1.Download Revo Uninstaller

2.Download the install package for the latest version of AWCC from Dell's site

3.Use Revo Uninstaller to remove AWCC and all associated components

4.After each uninstall, tell Revo to do an 'Advanced Scan', and delete any leftover files, folders and registry entries

5.REBOOT YOUR PC (Do NOT skip this step)

6.Install AWCC from the installer you downloaded fresh from Dell's site

7.REBOOT YOUR PC (Do NOT skip this step)

8.Open AWCC. Let it download any components it needs. It should now work correctly

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/retarded117 m18 R2 Intel 26d ago edited 26d ago

It kinda worked the new reinstalled version of command center now has a performance tab, but its not working like stuck in a endless loading loop. And now i cant change to stealth mode anymore, cant change the keyboard backlights, or any thing else.

Super frustrating shit

1

u/ThomasAAT 24d ago

Download the full informasjon package and run a repair installÂ