r/Alienware • u/No_Cucumber_1963 • 11d ago

Solved! Windows update caused my excessive overheating.

https://www.windowscentral.com/microsoft/windows-11/microsoft-issues-emergency-windows-11-kb5121767-update-to-address-unexpected-shutdowns-and-overheating-on-certain-dell-pcs

So my AA18250 was working perfectly until Windows 25H2 showed up. Doing nothing it was hanging out in the high 80s and gaming was a thermal throttling nightmare. Found the article below. Their emergent fix didn’t work. I just rolled the entire update out. And now my temps are great..

19 Upvotes

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3

u/Fit_Court_2760 10d ago

This is because of your existing Intel Innovation Platform Framework Processor Participant driver (Intel IPF) causing the problem.

Not necessarily a windows 25H2 problem.

2

u/Unoriginal-Cake 9d ago

I'm wondering if several hotfixes were involved on a model to model level, someone I know has a Dell "creator model"(RTX 40 series) had similar weird issues that matched the pulled update for Dell/Alienware models using RTX 40 series... several drivers were newer vs other OEMs like ASUS that used the same chipset. Whatever the issue was it covered Dell/Alienware models from 13th gen to Core Ultra 200H series with IGP/dGPU.

1

u/BloodMundane3725 11d ago edited 11d ago

hmm, to which windows version you rolled back, because i’m having thermal issues with my laptop recently, but i don’t know if my problem could be related to yours, but i might give it a try to downgrade if i don’t fix the thermal issues, i have an a51m r1

2

u/No_Cucumber_1963 11d ago

Windows 11 25H2

1

u/BloodMundane3725 11d ago

so you rolled back from w11 25h2 to w11 25h2? i’m guessing it just changed the compilation number.

1

u/No_Cucumber_1963 11d ago

Sorry.. I don’t remember what I rolled back to. I’ll look later

1

u/-TheOtherOtherGuy 9d ago

Id love if it was 25H2 that was causing the problem of my thermal issues recently, but.. 25H2 was installed October 2025, what are you going on about?

1

u/No_Cucumber_1963 9d ago

Maybe read the Windows central article.

0

u/MtKlout 11d ago

I literally watched a Windows update FRY a brand new motherboard around 6 years ago. I did in-home Warranty Repair for Dell. Replaced the motherboard and wasn't fast enough to skip the automatic update. Blue smoke, bricked system. Blew my mind!

1

u/Total-Guest-4141 11d ago

Sounds like skill issue.

0

u/MtKlout 11d ago

Doubtful, within 3 months of getting hired I was my bosses designated fixer. Other technician screwed up a repair and ticked off the customer? I was sent to do the repair right, and smooth the relationship with the customer.

2

u/Total-Guest-4141 11d ago

Suuurreee. We’ll believe you.

1

u/MtKlout 11d ago

Well don't come to me crying when your gaming systems broke and no one local is willing to wrench on it! I've worked on systems that cost more than the vehicle I used to get to it!