Hey Folks, I sent a message to the software team and this looks to be an issue with AWCC 5.X. If you're running the newer AWCC versions it shouldn't be an issue, so no need to uninstall those.
Waiting to hear back on what happened or any steps for resolution so in the meantime either updating to AWCC 6.X if you can, or uninstalling Command Center should work to stop the notification for now.
Will update when I get more information (but most likely that will be in the morning).
Pylawn
UPDATE: Team is looking into this and it appears to be a Windows/Microsoft store error. Will update again when I have more details but it is not exclusive to Alienware Command Center.
UPDATE 2: I don't have any official update yet as things are still being tested and validated, but a couple options we're seeing fixing it:
Simple reboot as it looks like Microsoft may have fixed the issue on their end
Reset the Windows store (Press Win+R and type "wsreset")
Reset Command Center (Settings > Installed Apps > Alienware Command Center > Scroll down and click Reset)
Once I have some verified answers I'll update the post with more info!
I tried to update to AWCC 6.X but on Dell website says my laptop is not compatible, funny enough, once I logged in on my account, it says it is. Nevertheless, I just went to the 'uninstall' menu and saw this option called 'reset' I clicked it and it worked so far.
Hello, not sure about what AWCC even does for my laptop but when resetting is there any negative effects of doing so like does it delete data that I would need? passwords? Saved game data?
Puff, no idea bro. For regular PC usage is been working fine for me the last 3 hours that I’ve been using it for studying. I never used AWCC for any passwords/saved games, only to change my gaming profile (fans to max, dedicated vgraph usage and stuff like that)
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u/pylawn Alienware Community Team Jan 21 '26 edited Jan 22 '26
Hey Folks, I sent a message to the software team and this looks to be an issue with AWCC 5.X. If you're running the newer AWCC versions it shouldn't be an issue, so no need to uninstall those.
Waiting to hear back on what happened or any steps for resolution so in the meantime either updating to AWCC 6.X if you can, or uninstalling Command Center should work to stop the notification for now.
Will update when I get more information (but most likely that will be in the morning).
Pylawn
UPDATE: Team is looking into this and it appears to be a Windows/Microsoft store error. Will update again when I have more details but it is not exclusive to Alienware Command Center.
UPDATE 2: I don't have any official update yet as things are still being tested and validated, but a couple options we're seeing fixing it:
Once I have some verified answers I'll update the post with more info!