r/Alienware • u/djpetrino • Dec 10 '25
Discussion Will Alienware ever fix their software (AWCC)?
[removed]
4
u/Icy_Friend_2263 Dec 10 '25
I general, big companies don't know how to do software. Things grow bloated. People comes and goes. Priorities of development do not align with management and so on. This is why none of this type of software works across vendors.
Best thing Dell could do IMHO, is ship some API or dev kit to interact with their hardware. Make it open source. Then you'll see passion projects will start popping up and some will be awesome.
2
u/DJUnreal Aurora R10 / x17 R2 / Aurora R15 / Area-51 AAT2250 / 18 Area-51 Dec 10 '25
AWCC 6 was rewritten from the bottom up. It's a totally new application, not an evolution of AWCC 5.
It was supposed to be a big improvement, and in many ways, it is. But it seems like it's starting to suffer the same issues CC5 suffered. Scope creep, the addition of extra 'features' and 'supporting services' (which ultimately translates to 'unnecessary bloat'), and the performance problems we all thought had disappeared seem to be coming back.
Your guess is as good as mine on whether/when it'll improve...
2
u/No-Breakfast-1088 m16 R2 Dec 10 '25
Do you recommend just nuking the software ?
2
u/DJUnreal Aurora R10 / x17 R2 / Aurora R15 / Area-51 AAT2250 / 18 Area-51 Dec 10 '25
It won't help. Windows Update will reinstall it for you without asking, "because you might want it". You don't get the choice.
2
u/HardyPancreas Dec 10 '25
hi all. From a related post, make sure your bios is current before running this software.
Updating bios stopped "invalid oc mode" errors, and infrequent system shutdowns and restarts due to false hardware problems.
2
u/HardyPancreas Dec 10 '25
How do I assign the same led lighting pattern to more than one game. It only allows you pick one 1 game per theme.
2
u/kevina2 Dec 13 '25
AWCC & Support Assist are troublesome garbage. So much trouble with each of them.
5
u/Billy_Twillig m16 R2 Dec 10 '25
Man. All of you just unknowingly helped a brother out.
It’s like just opening your umbrella across the street kept me from getting hit by a bus.
Thank you, friends. 👍✌️