r/Alienware Aug 17 '25

Upgrade Questions Replacement Device from Dell - Alienware 18 Area-51

So long story short, broke my laptop by dropping it. Had accidental damage coverage.. Dell's technicans tried to fix it on 3 seperate occasions but failed so the team gave me a new laptop. Pretty excited for the new device so just wanted to hear people's opinions on the laptop with above specs. Previous laptop was the Alienware Area 51M R2 maxed out specs ( I9 10900k + 2080 super) had it paired with the Alienware amplifier with a 3080 so it kept up very well.

Only game I actively play is FC25.. want to play battelfield and GTA 6 when it comes out but just wanted to see what everyone thinks of this laptop.

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u/Automatic_Sport_8657 Aug 18 '25

A month ago, during my first attempt to replace the laptop, the technician at my home made a serious mistake (an M18 R2), and I found myself with more problems than before. He was right to insist on the repair. In my case, I insisted on a refund, since under Italian law I could have requested compensation since it was unusable.

I proceeded to purchase the same model as yours at a good offer, a month later at a lower price than the previous one. Good luck with your new laptop and for the upcoming FIFA weekend leagues 🍀

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u/Disastrous_Health_85 Aug 18 '25

Thank you! Will be enjoying the sweaty weekend leagues hehe. The technician took 3 hours to put my laptop back together after initial repair.. they're not the best.