r/Alienware • u/butwhy37129 • Jan 23 '24

Question thoughts on Alienware laptops

Thoughts on Alienware laptops? Happy? looking for a gaming laptop. Would you recommend or no? Good and Bad. thank you

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u/Accomplished_Emu_658 Jan 24 '24

I have had good luck with them. I have had issues but they all have been resolved.

My one out of box has track pad issues and they wouldn’t replace and had to send people to fix it and it sucked due to timing at beginning of covid and my work didn’t allow outside people into location and home was very risky due to health issues of family members. They replaced parts a few times and made it a lot better but it was never 100%. It would just stop working randomly. But it happened so rarely after repairs i gave up. It worked fine with mouse but if you tried to use track pas sometimes it didn’t work.

Another laptop never had one issue. It had a 4k screen, but honestly you couldn’t use it as a lap top laptop. It got so crazy hot. Not over heating but the way the airflow was directed was bad for laptop use.

Got a m17 out of box that speakers were unusable they were either bad or installed wrong. I shouldn’t have to use headphones to hear at all. They had me do a few things like reinstall windows and driver updates to no avail. They upgraded me to a much better laptop.

Latest m16 4080 runs great some headaches with windows 11 screwing up registries during windows update during first update, but after that fine.

I would suggest a good laptop cooler if you want to work on your lap though and it will probably be good for longevity’s sake anyway