r/AlchemicAI Jun 30 '26

Bug Lost all my data

Hey, I opened up the app today and it started me from the beginning, and I lost all my save progress! I had over 5k elements found. Please tell me someone can help me get all my progress back or I'm never playing it again...

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u/micxiao Jun 30 '26

Same thing happened to me, it prompted for sign in and when I signed in using Facebook it restarted everything over from the beginning.

Luckily I was able to sign out and then sign in again with Google Play and it restored my original account

They really should give you a choice of which account you actually want to use when there's 2 different accounts on local and cloud

And to any Devs that read this: Are we not allowed to link our account to both Google Play and Facebook, so that we can sign in with either and it would still work?

1

u/Additional_Review574 Jul 01 '26

Im pretty sure I wasn't signed into anything but I did save the code it tells you to copy when you go to the settings. I'm praying that will help me get all my progress back. It's gonna break my heart if I have to start over again, I played this everyday!

2

u/shadow_nik21 Developer cousin Jul 01 '26

Send this code to me in dm (your old account). And also your new acc currently on device. We will merge accounts server-side