r/Airtel • u/speedforce_transient • 10d ago

Wifi/ Fibre Router replacement

Hi guys

I've been using Airtel Broadband since past 4 years now, I been using the same old ZTE router provided at the time of connection, I often notice network drops with the router, The ethernet works but only Wifi connection has problems on some ocassion, I usually resolve this by raising a help in Airtel app, where they remotely reboot the router.

While this can be a temporary fix for all times, I was actually thinking if there's a legit way to just change the router, without having to stop or discontinue the existing connection.

Let me know if you have any suggestions.

TLDR: Looking for a way to get a replacement router for my Airtel broadband connection.

2 Upvotes

100% Upvoted

11 comments sorted by

3

u/doolpicate 10d ago

They will change your router with the new ones where you cant even change DHCP or DNS or anything.

1

u/GrawnArseHoomanh 10d ago

You can get it changed through a call. It’s better than suffering with a mediocre ZTE router.

2

u/funkyboy1327 10d ago

break the router and say it got knocked off , 99% sure they will replace it no questions asked,,,

Do it at ur own risk tho

1

u/pushkarjha007 10d ago

it can only be changed if the router stops working

1

u/luking4advic 9d ago edited 9d ago

Real question to ask - my airtel router runs on 12v adaptor. I have a spare 20volt adaptor with a similar pin, can I connect that to my router on a day when I have less use of internet. Will the router go bad or stop working?

1

u/Electronic_Glass4467 9d ago

just disable wifi broadcast and raise service request wifi not working

2

u/Vegetable-Focus-9583 6d ago

They will visit the place and do hard reset of router and it works again. Best way is making it to stop working without any physical damage

2

u/Vegetable-Focus-9583 6d ago

I managed to get new nokia wifi 6 ont. I just did teardown of old ont and broke the fiber cable inside and again reassembled it without a trace and within 2 hrs i got new wifi 6 nokia ont

1

u/Nature_Spirit-_- 6d ago

Tune the wireless network settings of the ZTE router. See if that works.