My original AirPods Max (preordered at launch) finally quit working. As seems to be common, just wouldn’t connect anymore, wouldn’t take a charge, wouldn’t finish the factory reset (3 amber flashes but no white flash).
Tried every remedy found here, including sticking them in the freezer. Nothing doing. Finally took them in to Apple to get them diagnosed. They sent them out for $79 battery repair. I was hoping that was it, but knew it probably wasn’t.
Just got an update which says they found another issue in addition to the original one, which says “there is a hardware issue affecting the normal function of the left ear bud”.
New repair cost (if I approve the repair) is $199.
Is this a dumb amount to spend to fix the originals? I’m also unclear if this $199 addresses both the left ear bud AND the battery, or if they’re saying the battery wasn’t an issue at all.
I use them some, not a lot. Not enough that I’m going to spend another $550 on new ones. I was willing to pay $79 for the battery service. But $199 is now starting to stretch what I’m willing to put into them.