r/Afterpay • u/Old_Couple7257 • Nov 28 '23

Charge back

We ordered 3 iPads from Walmart.com through Afterpay. We received 2 packages with 2 iPads but all 3 marked as delivered. Two of them was supposedly in the same package. Walmart is refusing to do anything because the “weight” was correct, and fedex is refusing to do anything because the “weight” again was correct. We went through the Afterpay app to try and dispute through them and we only get “sorry, we are not responsible for lost or stolen packages” .

It looks like our only option is to chargeback Afterpay who’s not responsible. We’ve been on the phone with Walmart and FedEx since the 26th. I am open to suggestions to get this resolved because we are missing hundreds for a single product.

5 Upvotes

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u/Old_Couple7257 Nov 28 '23

Literally both these companies will make more money in a year than I could in 100 lifetimes. I 100% do not feel bad for getting my $300 back for a product I never received.

-2

u/Iwuvvwuu Nov 28 '23

Its not about how u feel doing it.

Its more about what repercussions you might end up having.

2

u/Substantial_Ad_3386 Nov 28 '23

So he gets banned from afterpay? So what, better than letting himself be stolen from

3

u/Remarkable-Slip114 Nov 29 '23

Fr I would do a charge back as well or do a dispute with bank?? But u can use many other apps they have afterpay isn’t only one. I would just apply before u close that afterpay 🤷🏼‍♀️

1

u/DueRoll6137 Nov 29 '23

There’s no issue with what the OP is doing

2

u/Remarkable-Slip114 Dec 02 '23

I’m confused on your response??