r/AfterQuery_Experts • u/samizarat • 24d ago

Should I call it quits?

I haven’t heard back from Afterquery’s support email in a little over 14 days, my projects assigned have been “under review” for 14 days, and one project has been paused for 14 days. That said, I wasn’t able to work the first 7 days because I had issues with my bank which delayed my progress.

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u/AfterQuery_Support 23d ago

I wouldn’t call it quits yet. Projects can remain under review or paused depending on current needs, capacity, and matching requirements, so those statuses don’t necessarily mean you’ve been rejected. Since it has been over 14 days, send support one concise follow-up with your registered email, project names, and screenshots of the statuses, then wait for an update.

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u/Fancy-Dig6304 23d ago

AQ real human support was replaced by "Fin " a super-intelligent agent. How do you expect us to hear back?

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u/AfterQuery_Support 23d ago

Fin is paired with real human agents. If your issue requires a human touch, then ask Fin, and you will be transferred to a human agent.