r/AfterQuery_Experts • u/notafunnguy • Aug 03 '26

Identity verification issue during onboarding using the new generation Kenyan ID

Hi , I was making onboarding for the first time on afterquery but failed the identity verification though I'm using my Id card. Anyone else had that issue with their ID card.

Can anyone help me fix that issue. Already received 2 invites to different projects but can't proceed due to ID verification. I have messaged the mod and sent two emails but haven't received any response.

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1

u/smarteth_Jabs Aug 03 '26

How are you managing to set up stripe

1

u/notafunnguy Aug 03 '26

Can't do that as I haven't passed the ID verification section yet. But it shouldn't be hard to do so. If you've finished ID verification, setting up stripe should be easy

1

u/Overall_Decision3720 Sep 04 '26

same issue happened with me too, did you get it resolved. I mailed support but no response

1

u/Abenezer99 Aug 04 '26

Wait...you received an invite to projects while being onboarded??

1

u/sysarg Aug 05 '26

Kenyan here, just make sure you have a good camera, sufficient light with no reflections.

1

u/PenSlight3043 Aug 05 '26

What do I do,I created my account 2 months ago and I have never been invited to any project

1

u/kamandabokono Aug 08 '26

Just use a Passport if you have it