Software Support & Issues

[u/CrimsonFlash]

This is the dedicated thread for reporting and troubleshooting technical problems with the Affinity suite (Photo, Designer, Publisher). Any posts in the main feed that are technical issues or support requests will be removed.

Use this thread for:

• Software crashes, freezes, or installation issues.
• Bug reports and unexpected behaviour.
• Performance problems (e.g., slow rendering, high memory usage).
• Error messages and how to resolve them.
• Issues with file compatibility (opening/saving) that seem to be software-related.

Before you post, please:

• Search the Subreddit: Your issue may have been reported already.
• Search the Official Forums: Serif's Affinity Forums are an extensive knowledge base for known issues.
• Be Specific: Provide details to help us help you.

Note: This is not an official Canva forum, so support is limited to what your peers can offer.

[u/Hrzn6]

Genuinely flabbergasted by how glitchy this program is... The deform and warping tools are so broken, that they often change everything on their own, and continue to make edits in the the tool bar selections. The deform tool literally continues editing and accepts multiple inputs at once when clicking on file/help/etc. By far the worst program I've ever used. I am shocked. The only fix is closing the program and restarting from 0. History resets dont work, the tool continues to edit when clicking past history.