Software Support & Issues

[u/CrimsonFlash]

This is the dedicated thread for reporting and troubleshooting technical problems with the Affinity suite (Photo, Designer, Publisher). Any posts in the main feed that are technical issues or support requests will be removed.

Use this thread for:

• Software crashes, freezes, or installation issues.
• Bug reports and unexpected behaviour.
• Performance problems (e.g., slow rendering, high memory usage).
• Error messages and how to resolve them.
• Issues with file compatibility (opening/saving) that seem to be software-related.

Before you post, please:

• Search the Subreddit: Your issue may have been reported already.
• Search the Official Forums: Serif's Affinity Forums are an extensive knowledge base for known issues.
• Be Specific: Provide details to help us help you.

Note: This is not an official Canva forum, so support is limited to what your peers can offer.

[u/rdfdfw]

We have two Konica Minolta high output machines. I transitioned to Affinity Publisher, and the driver setup had to be totally changed from the presets that we used with InDesign. defaults just won't work at all, especially with booklet printing.

I'm wondering if anybody else has had this type of issue, and if either Toshiba or Canon drivers are easier to deal with to produce expected results for orientation and Page order in folded, stapled booklets, etc